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    Courses

    ITIL® Foundation Courses (Green Belt) - 3 Day course

  • ITIL V3 Foundation
  • ITIL V2 Foundation
  • ITIL V2 to V3 bridging foundation course

    ITIL Intermediate Courses (Black Belt) - 5 Day course

    Four ITIL Capabilities Modules - 4 credits per module
  • Release, Control and Validation
  • Operational Support and Analysis
  • Planning, Protection and Optimization
  • Service Offerings and Agreement

    Five ITIL Lifecycle Modules - 3 credits per module
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operations
  • Continual Service Improvement

    ITIL Expert Courses - 5 Day Course

  • ITIL V2 Service Manager to V3 Expert bridging course
  • Managing Across the Lifecycle - 5 credits
    ITIL V2 Service Manager Course (Master Black Belt) - 5 Day course
  • Service Delivery Module
  • Service Support Module
  • Exam Review and Exams
    ITIL Master Course - (coming soon)


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