ITIL Practitioner Cluster courses - Price S$3988. (including exam and GST)

All three new Practitioner certificates are aimed at professionals who will participate in managing, organizing, and optimizing the operations of the processes in an IT Service Organization which has implemented the processes based on the ITIL® guidance. The target group consists of operational staff and managers wishing to extend their skills in planning,
monitoring, reporting and optimizing, related to the activities in the processes Release and Control, Support and Restore or Agree and Define.

Note: The ITIL IT Service Management Essentials (Foundation) course is a prerequisite to take a Practitioner course.

Please select a Practitioner course from the list below for more information: