The objective of outsourcing IT is to reduce costs and to maintain or improve the service quality. Depending on the business Information and security requirements, such as governmental departments, it is not always possible to relocate IT outside the Country of origin. For other Company’s which have less security risks, there is less concern about the offshore location.

iTilasia is open to discuss the suitability of re-locating your IT Organizational Services to another part of the world. We are currently working with India, Malaysia and China as our offshore sites.

The advantages of offshore outsourcing for your Company are a reduction in costs and improved service from our qualified ITIL trained specialists at iTilasia. Using ITIL as our fundamental framework and building upon the foundation your Company profile and requirements we can ensure your customers are handled with care.

Whether or not existing employees are willing to relocate to the offshore site, we suggest a consultant be brought in to assess and benchmark your existing processes to ensure operational levels are maintained to meet current Service Level Agreements. Upon completion of the assessment, the relocation process can begin, we suggest relocating each department in tandem (e.g. Service Desk) to minimize any disruption within your IT organization.

Once your IT organization is fully integrated within iTilasia offshore outsourcing organization you will be recognized as having adopted ITIL “best practice” methodologies.

For more information about offshore outsourcing please contact us at:
info@itilasia.com

Fax: (65) 6234 2466