A Company that is interested to outsource their IT organization, yet remain within their Country of Origin has the option of Onshore outsourcing.

Reasons for not wanting to relocate a Company’s IT organization could be concern for security, such as government information.

The advantages of onshore outsourcing for your Company are a reduction in costs and improved service from our qualified ITIL trained specialists at iTilasia. Using ITIL as our fundamental framework and building upon the foundation your Company profile and requirements we can ensure your customers are handled with care.

Whether or not existing employees are willing to relocate to iTilasia onshore site, we suggest a consultant be brought in to assess and benchmark your existing processes to ensure operational levels are maintained to meet current Service Level Agreements. Upon completion of the assessment, the relocation process can begin, we suggest relocating one department at a time (e.g. Service Desk) to minimize any disruption within your IT organization, however it is sometimes more efficient to make the transfer all at once.

Once your IT organization is fully integrated within iTilasia onshore outsourcing organization you will be recognized as having adopted ITIL “best practice” methodologies, the de-facto standard in IT Service managament.

For more information about onshore outsourcing please contact us at:
info@itilasia.com

Fax: (65) 6234 2466